Pay less with lousy internet: Is the dream over again?
Really, consumers are now able to lessen the payments for their providers when the landline Internet isn’t good. However, it most likely will not be as simple as initially thought. The state measurements are hardly appropriate with this because the Federal Network Agency confirms.
Not to save cash with poor online sites: the TKG amendment is showing to become increasingly more a laughing stock a couple of several weeks after it arrived to pressure. Since December it ought to really be easy to use official measurements from the Internet speed to demonstrate towards the providers if they don’t stick to contractually guaranteed services – after which to lessen the monthly cost with respect to the extent from the omission.It’s now obvious that customers once more need to feel like being duped: A good example from the Vodafone customer shows how little the measurements while using the official application in the Federal Network Agency are really worth. Because as a result the 30 prescribed measurements aren’t evaluated together. There’s just the final evaluation:
A “considerable, continuous or regularly recurring deviation in speed” of fixed-network Access to the internet inside the concept of Section 57 (4) sentence 1 no. 1 TKG in compliance using the General Decree 99/2021 from the Federal Network Agency was resolute.- or possibly not. Regardless of whether you get 10, 20 or 75 % less performance, the log only constitutes a binary statement: target achieved or target missed. Additionally, it remains completely unclear which values ?? are relevant for that possible reduction. The Teltarif colleagues contacted the government Network Agency, which confirmed the issue:
“The protocol may serve as proof of an outstanding right of termination or of the existence of the authority to some cost reduction. The measurement log doesn’t have a statement on the quantity of the reduction claim. The quantity will be clarified through the consumer in dialogue using the provider for that specific individual situation.